Guarantee

Our products have a 3-year warranty against manufacturing and material defects.

What is covered by the warranty

The AYAQ warranty covers all manufacturing and material defects. If your product doesn't live up to its promises, you can send it in for repair free of charge.

To register your product, enter the code received with it (*), an 8 or 9 letter code mentioned on the white sticker on the paper label of your garment.

Once received, we will determine if your product is repairable. If not, you will receive an exchange voucher for the full amount of the original price.

What is not covered by the warranty

The warranty does not cover normal wear and tear. It excludes damage caused by accident, poor maintenance, neglect, natural wear and tear, or deterioration of colors and materials after prolonged use.

However, you can have damage caused by normal wear and tear repaired for a reasonable fee. Shipping will be charged for returning your repaired product. See our repair fee schedule here .

What clothing is covered by the warranty?

All clothing and accessories are covered by the warranty, whether purchased on ayaq.com or from one of our partners.

Registration and Warranty Period

The warranty is valid for 3 years from the date of purchase of your AYAQ product. It is important to register your product upon purchase and keep your receipt.

To register your product, go to the registration page .